1

Get Onboarded

Start with a short conversation so we understand your location, worker type, and whether card, QR, or a managed site rollout fits best.

  • Worker or site profile
  • Simple onboarding support
  • Clear expectations before launch
2

Use Card or QR Tools

Depending on the site, workers can use a card machine, personalised QR code, or branded visibility materials that help customers tip confidently.

  • Card-machine tipping
  • QR-code tipping
  • Branded worker visibility
3

Track and Get Paid

Tips are tracked against the right worker or site, and payout communication is kept clear through the agreed support channel.

  • Transaction visibility
  • Scheduled payout support
  • WhatsApp communication

The Complete Process

Customer Wants to Tip

Your customer decides to leave a tip but only has a card or mobile payment option.

Tap or Scan

Customer uses a card machine, mobile wallet, or QR code depending on the worker's setup.

Secure Payment

Customer enters tip amount and pays securely using their preferred payment method.

Tip Is Confirmed

The transaction is captured and linked to the right worker or site for visibility.

Clear Payout Support

Workers receive payout guidance through the arrangement explained during onboarding.

Why Our Process Works

Practical Setup

We keep onboarding simple while making sure the right tool is used for the right environment.

Secure Payments

All transactions are protected by bank-level encryption. Your customers' payment data is never stored.

Hybrid by Design

Card machines and QR options allow TipByTap to support both premium and low-cost deployments.

Operational Visibility

Tracked activity helps workers, representatives, and site partners understand performance.

Frequently Asked Questions

Not always. Some locations work best with a card machine, while others can start with QR-based tipping. TipByTap will recommend the best option for your site.

It depends on the worker group and setup type. Many workers can be guided quickly, while managed site rollouts may require a short planning conversation.

Payout timing and method are explained during onboarding so workers understand the arrangement before they start.

Customers can tip using any major credit/debit card, mobile wallets, or instant EFT. We support all major South African banks and payment providers.

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